[PRE-ORDER] THE FACT BTS PHOTOBOOK SPECIAL EDITION : WE REMEMBER - South America Shipment Cancellation & Refund Notice

Hello, This is LIVECON.

We regret to announce that "[PRE-ORDER] THE FACT BTS PHOTOBOOK SPECIAL EDITION : WE REMEMBER" - South America Shipment, has been canceled.

Plans for “[PRE-ORDER] THE FACT BTS PHOTOBOOK SPECIAL EDITION : WE REMEMBER” included shipping to South America at the same cost.

However, the current global coronavirus (COVID-19) outbreak has made it impossible at this time to predict the possible delivery date in June-July, alongside increasing uncertainty about the delivery situation between the United States and South America.

Also, since PayPal holds the buyer's money that hasn't been shipped, it's difficult for us to enter into new shipping agreements.

While we hope that the situation will improve, we have determined that it is unavoidable that the order must be canceled without further delay.

All purchases in South America will be refunded in full through PayPal.

We would like to sincerely apologize for issuing this notice of cancelation to South American fans, and we ask for your understanding.

Thank you.

If you have any further questions or inquiries, please contact to the US Fulfillment for further assistance.
[email protected]

※ Shipping to the US, Canada, Mexico and Puerto Rico has been completed.

PHOTOBOOK

[PRE-ORDER] THE FACT BTS PHOTOBOOK SPECIAL EDITION : WE REMEMBER

The 140-page photobook will be filled with photos taken on stage, backstage plus special photos from "MTV Unplugged Presents: BTS" and "2020 THE FACT MUSIC AWARDS"

PRE-ORDER Starting at 3/2 - 8:50 PM (PST), 11:50 PM (EST)

DETAILS
VOD Available Now

THE 35TH GOLDEN DISC AWARDS

Golden Disc Awards, the most fair and prestigious awards ceremony.
Golden Disc Awards is presented annually to recognize the outstanding achievements of K-POP industry.

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2020 The FACT MUSIC Awards VOD Available Now

2020 THE FACT MUSIC AWARDS

'The Fact Music Awards (TMA)' will be visiting fans with the On-Tact Awards in December.
Consolation and support to K-POP fans around the world in the tough 2020!

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